How a water softener works

A water softener is a handy device that helps remove the minerals in your water that cause it to be "hard." These minerals, mainly calcium and magnesium, can build up in your pipes, appliances, and even on your skin and hair, causing problems over time. Here’s how a water softener works to keep your water clean and soft

1. Water flows into the softener

A water softener is connected typically to your mains water supply entering the home under the sink, garage, utility room, basement etc. ONce connected your water flows through the softener to be softened before entering the rest of the home.

2. Ion exchange process

The resin beads are charged with sodium ions (salt). As hard water flows through the tank, the calcium and magnesium ions in the water are exchanged with the sodium ions on the resin beads. This process is called ion exchange. As a result, the water comes out of the softener free of the minerals that make it hard.

3. Softened water flows out

The treated, soft water flows out of the softener and into your home, ready to use in your shower, sinks, washing machine, and more, leaving your water cleaner and easier on your appliances.

4. Regeneration process

Over time, the resin beads become saturated with calcium and magnesium ions, which is when the softener goes through a regeneration cycle. During this cycle, the softener uses a brine solution (saltwater) to flush the minerals off the resin beads and restore their ability to soften water. After regeneration, the softener is ready to continue providing soft water.

Cleaner Water, Happier Home

This simple process helps your home enjoy better water, protect appliances, and save money on repairs and energy bills. If you’ve got hard water, a softener is the easy way to make a big difference!

Understanding your water hardness level

  • Water Hardness Variations

    Water hardness varies significantly by geographic location due to differences in geological formations. Understanding your region's typical water hardness can help you prepare for potential issues. Use

  • Soft water

    (0 - 150ppm)

    Naturally soft water or effectively softened water. Characteristics include:

    • Soap lathers easily
    • No scale buildup
    • Clean, spot-free dishes
    • Soft, manageable hair
    • Clothes remain bright and soft

  • Slightly hard water

    (150- 250ppm)

    Slight hardness that may cause:

    • Occasional spotting on glasses
    • Slight scale buildup over time
    • Minimal soap efficiency reduction
    • Some mineral deposits on fixtures

  • Moderately hard water

    (250 - 320ppm)

    Notable hardness with visible effects:

    • Regular scale formation
    • Reduced water heater efficiency
    • Visible soap scum
    • Increased soap & detergent usage
    • Noticeable mineral deposits

  • Hard water

    (250 - 320ppm)

    Significant hardness causing:

    • Substantial scale buildup
    • Shortened appliance lifespan
    • Higher utility bills
    • Difficult-to-clean soap scum
    • Dry skin and dull hair

  • Very hard water

    (>320ppm)

    Severe hardness requiring immediate attention:

    • Rapid scale accumulation
    • Significant appliance damage
    • Extremely high utility costs
    • Poor cleaning results
    • Potential pipe blockage